Privacy Policy
Last updated: November 30, 2025
1. Introduction
Welcome to BaliGuide. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address when you create an account
- Profile information such as username and profile picture
- Location data when you check in at places
- Content you create, such as reviews, photos, and ratings
- Communication data when you contact us
Automatically Collected Information
When you use our services, we automatically collect:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, browser type, pages visited, time spent)
- Location data (with your permission)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your check-ins and reward points
- Personalize your experience with relevant recommendations
- Send you updates, notifications, and promotional content
- Respond to your inquiries and provide customer support
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Your public profile, reviews, and check-ins are visible to other users
- Service Providers: Third parties who help us operate our services
- Business Partners: Venues and businesses featured on our platform
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
- Withdraw consent for location tracking
- Export your data in a portable format
7. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@baliguid.com
Website: https://baliguid.com/contact